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Acknowledgement enables us to build rapport with even the most resistant negotiation counterparts. And in the end, they get to determine whether we have succeeded in understanding them or not!
Tag Archives: Workplace Conflict
Improve Every Meeting With The “Activation Phenomenon”
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Life is hard enough. Waste-of-time meetings make it even worse. Here’s a simple and proven strategy to make almost every meeting more effective (and enjoyable). Skip it at your own risk.
No Offense, But Almost All Of You Are Racist
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We used to sing that we had “the whole world in our hands.” Turns out, we have the whole world in our brains. And not only the good stuff. We’re less the masters of our own destinies than we think.
The Gift of Workplace Conflict
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The gift of grace? Definitely! The gift of gab? Sure. But conflict at work? A “gift?” With the right approach, the most common source of workplace conflict can lead to unexpected and powerful benefits.
Fairness As Sword; Fairness As Shield
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Appealing to others’ sense of fairness is one of the most persuasive tools we have as negotiators. When done skillfully, it cuts through posturing, inspires collaboration, and makes our assertions harder to resist.
The Master Negotiator’s Simple, Powerful Tool: Fairness
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When you and your counterpart want opposite things—More! No, Less!—it makes negotiating much more challenging. Fairness not only helps you overcome this obstacle, but use it skillfully, and your counterpart will want to work with you again and again.
Why Every Workplace Negotiation Asks The Question: “Do You Love Me?”
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We all try to “get stuff” when we negotiate at work: a job, a project done well and on time, more sales, less cost, etc. But in addition to this “stuff,” our brains always track something else—our standing among the people with whom we are negotiating. Address this ever-present human concern and win bigger.
Negotiators, Know Your Alternatives! (Despite What Will Smith Says…)
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How will you meet your goals if you can’t reach an agreement with your negotiating counterpart? Though this essential question should influence how you behave, many negotiators can’t answer it. Learn why it’s so important to know your alternatives.
10 Ways To Strengthen Your “Pause-Ability” (And Not Lose Your Cool)
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Ever get into an argument at work and 15 minutes later think to yourself: “Why did I just say that!?” One reason: research has shown we literally get stupider when we are upset. Check out these ten strategies to prevent yourself from saying things you’ll later regret.
It’s Not REALLY A Jungle Out There
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Evolution is great: opposable thumbs; walking erect; corn chips. But when it comes to getting along at work, evolution has kind of failed us. Find out how in this video. And be prepared for the lion…