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How will you meet your goals if you can’t reach an agreement with your negotiating counterpart? Though this essential question should influence how you behave, many negotiators can’t answer it. Learn why it’s so important to know your alternatives.
Tag Archives: interests
10 Ways To Strengthen Your “Pause-Ability” (And Not Lose Your Cool)
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Ever get into an argument at work and 15 minutes later think to yourself: “Why did I just say that!?” One reason: research has shown we literally get stupider when we are upset. Check out these ten strategies to prevent yourself from saying things you’ll later regret.
In With The “Good” Conflict, Out With The Bad
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Yes, the Inuit can identify 50 different kinds of snow. But in order to be effective at work, you just need to recognize two kinds of conflict: one that’s essential for success, and one that gets in the way of it.
The Paradox of Workplace Conflict Resolution
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Who wants to collaborate with the people with whom we aren’t getting along? Not many of us. But the world seems to be designed so that we often get more for ourselves when we do. Go figure…
A Tale of Two Payments
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When it comes to resolving conflicts at work, more information—particularly about why people want what they want—generally leads to better solutions. This true story illustrates how it can work.
Interests and Positions
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If you merely assert what you want when you negotiate, you’re bound to get mediocre results. Uncovering the motivation behind people’s demands, however, often leads to elegant, and more effective, solutions.