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I Know Why You Hurt Me

  • Motivation matters to us. A lot. In fact, if we don’t know why someone has acted as they have, we’ll just go ahead and make it up! Learn why this gets us into trouble, and what we can do about it.

The Gift of Workplace Conflict

  • The gift of grace? Definitely! The gift of gab? Sure. But conflict at work? A “gift?” With the right approach, the most common source of workplace conflict can lead to unexpected and powerful benefits.