The Challenge

Few people look forward to the day’s difficult conversations.  That’s because conflict has a predictable impact on most of us…

We think less clearly:
When the stakes are high, our perspective narrows and we inadvertently cut ourselves off from the very information we need to be successful.

We feel less powerful:
Uncertain how to best achieve our goals, we feel threatened and experience uncomfortable emotions like fear, anger, and shame.

Under these circumstances, many of us act impulsively and do more harm than good, or avoid problems altogether and don’t act at all.

Both approaches to conflict can be costly to ourselves, our team, and our organization.

My services help you apply a better way, one that increases the likelihood that you’ll find the best solutions and strengthen critical relationships in the process.